Should I break-up or chip the DampRid crystals after they become a solid mass?
No, crystals will solidify as a normal part of the excess moisture-absorbing process.
Why are there crystals that resemble ice in the bottom chamber?
This can be caused by a sudden change in either temperature or humidity. To remove the crystals, run water over the formation until it dissolves.
Should I empty the collected liquid before all the DampRid crystals have dissolved?
No, instead of evaporating into the air, the liquid will continue to absorb a small amount of moisture.
When should I empty my Easy-Fill System?
Empty the Easy-Fill System when the liquid reaches the full line. Simply open the lid and drain liquid into the toilet or sink. Remove the top to discard the used pack responsibly and replace. If you rinse the drain port regularly before refilling, it will help reduce the potential to clog.
What should I use to refill the DampRid Easy-Fill System?
Use Easy-Fill Refill Packs
How many DampRid Easy-Fill Packs do I need for the System?
The Easy-Fill Any Room System uses one pack and the Large Room System uses two refill packs.